Archive for February 2014



Get More “L” out of your LMS!

wheelolarninToday, leading-edge companies are achieving speed to proficiency by transforming training events into process-based learning paths, understanding that critical job skills in a complex world are not learned in a day.

On one hand this move is revolutionary, since most LMS-based training focuses on content. On the other it moves us “back to basics,” by replicating the best practices of face-to-face training and coaching in the online environment.

In this information-packed session, learning industry expert Dr. Bill Bruck will share how real-life organizations achieve speed to proficiency in a variety of ways. You will learn how to use learning paths to:

o Provide a complete training experience
o Build proficiency with on-the-job coaching
o Demonstrate Kirkpatrick Level 3 results
o Build reusable programs of study
o Monitor progress with Single Glance Dashboards

Attendees will be automatically enrolled in our interactive community where you can share ideas, challenges and solutions in an interactive environment that will remain available for 2 weeks after the webinar.

Click Here to Register to join us Wednesday, February 24 at 2 P.M. EST!

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Flawless Execution!

skierI’m hearing the term “Flawless Execution” bandied about quite a bit lately.  It seems to be a trending bit of business jargon.

On the surface, arguing against flawless execution sounds a bit like arguing against Mom and Apple Pie – who would object to such an awesome level of effectiveness?

But I think the biggest issue with flawless execution is that it’s really too pricey to be a goal for most business processes. Because we humans are error-prone creatures, any project which must be executed flawlessly requires extremely expensive backup teams, backup systems, and painstaking development of check-listed procedures.

(Think about manned space flight. Then think about Olympic athletic performance!)

The thing is, even when the investment is made at this level, we still see small flaws in performance. Olympic events are thrilling because perfection is so elusive, even for the most able on the planet.

Most of the time, flawlessness simply isn’t in the budget. But dialing down a bit, to proficiency, can bring big rewards at a much more reasonable level of investment.  Proficient individuals are able to adjust standard procedures to compensate for changes in the environment.  What does it take to produce them?   Decades of experience are helpful.  Good training, the kind which includes

  • exercises in working case studies of outlier situations and coached feedback on the learner’s response to those situations
  • manager participation in coaching the application of best practices to the learner’s actual work
  • communities of practice in which learners and veterans can “swap tales” about their challenges in applying these principles

can accelerate proficiency dramatically.

We’ve been providing a platform to launch/host/track this kind of training for a decade now.  We’d love to show you how it’s done.  Call us at 877-751-2200, or drop Bill Bruck a line at

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